How benaam.cc handles your data

1. Who We Are

benaam.cc provides video transcription, subtitle editing, caption styling, and export tools for creators. This Privacy Policy explains how we collect, use, share, and protect information when you use our website and services.

2. Information We Collect

We collect account information such as your name, email address, Google profile details, and authentication identifiers when you sign in. We also collect uploaded videos, generated transcripts, edited subtitles, caption styling choices, export settings, and job status information needed to provide the service.

We may collect billing or payment status information through payment providers, support messages you send us, and basic device, browser, log, cookie, and analytics data to keep the product reliable and secure.

3. How We Use Information

We use your information to authenticate your account, process uploads, generate and edit captions, render exported videos, maintain your workspace, provide support, improve product quality, prevent abuse, and comply with legal obligations.

4. Videos, Captions, And Generated Outputs

Your uploaded videos and caption data are processed so we can provide transcription, subtitle editing, translation or transliteration features, previews, and rendered exports. We do not claim ownership of your content. You are responsible for having the rights and permissions needed to upload and process content through the service.

5. Service Providers

We may use trusted third-party providers for authentication, hosting, storage, rendering, transcription, analytics, email, payments, and infrastructure monitoring. These providers process information only as needed to help us operate benaam.cc.

6. Cookies And Local Storage

We use cookies, local storage, and similar technologies for login sessions, security, preferences, analytics, and product functionality. Blocking these technologies may prevent parts of the service from working correctly.

7. Retention

We keep account, workspace, upload, subtitle, and export information for as long as needed to provide the service, resolve issues, meet legal obligations, prevent misuse, or until you request deletion where applicable. Rendered files and temporary processing artifacts may be deleted or rotated according to storage and operational needs.

8. Security

We use reasonable technical and organizational measures to protect your information. No online service can guarantee perfect security, so you should use a secure account, protect your login credentials, and contact us if you suspect unauthorized access.

9. Your Choices And Rights

You may request access, correction, export, or deletion of your personal information, subject to legal and operational limitations. You can also stop using the service, delete uploads where product controls are available, or contact us for support with account data requests.

10. Children's Privacy

benaam.cc is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us so we can review and take appropriate action.

11. International Processing

Your information may be processed in countries other than where you live. By using benaam.cc, you understand that your information may be transferred and processed where our service providers operate.

12. Changes To This Policy

We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify users through the product, website, or other appropriate channels.

13. Contact

For privacy questions or data requests, contact us at support@benaam.cc.